Terms of use
Last Updated: June 29, 2025
1. Your Agreement with Goji.Red
By using Goji.Red (www.goji.red), you agree to these Terms of Use. If you disagree, please do not access our site or purchase products.
2. Account Creation & Security
✅ Eligibility:
- You must be at least 18 years old or have parental consent to shop with us
- Provide accurate information (e.g., name, email, address).
🔒 Security Responsibilities:
- Keep your password confidential.
- Notify us immediately of unauthorized account use at 1083@88.com.
3. Placing Orders
🛒 Process:
- Select products → Add to cart → Enter shipping/payment details.
- Order confirmation emails will be sent instantly.
💳 Payment:
- We accept Visa, Mastercard, PayPal, and Apple Pay via encrypted gateways (e.g., Stripe).
- Note: Your card issuer may apply currency conversion fees for international orders.
📦 Shipping & Delivery:
- Delivery times vary by region (typically 3–15 business days).
- Tracking numbers are provided via email.
4. Returns & Refunds
🔄 Policy:
- Unopened items can be returned within 30 days for a full refund.
- Damaged/defective products: Contact us within 7 days for replacements.
❗ Exclusions:
- Custom-made products (e.g., personalized gifts) are non-refundable unless defective.
- Return shipping costs are your responsibility unless the error is ours.
5. Intellectual Property
© Ownership:
- All content on Goji.Red (logos, product images, text) is owned by us or licensed partners.
- Do not copy, resell, or modify site content without written permission 🖼️ User-Generated Content:
- If you submit reviews/photos, you grant Goji.Red the right to display them publicly.
6. Prohibited Conduct
🚫 You Agree NOT To:
- Use bots, scrapers, or automated tools to extract site data.
- Place fraudulent orders or misuse discount codes.
- Harass staff or other customers via our support channels.
7. Disclaimers & Liability
⚠️ Product Information:
- We strive for accuracy in product descriptions/pricing but errors may occur.
- Colors may vary slightly due to device screen differences.
⚖️ Limitation of Liability:
- Goji.Red is not liable for:
- Indirect damages (e.g., lost profits).
- Shipping delays due to customs, weather, or carrier issues.
- Product misuse or failure to follow care instructions.
8. Governing Law
🌍 Jurisdiction:
- These terms are governed by the laws of China (where Goji.Red is headquartered).
- Disputes will be resolved through arbitration in Shanghai, per the ICC Rules
9. Updates to These Terms
🔄 Changes:
- We may update these terms to reflect legal changes or new services.
- Material changes will be notified via email or site banners.
- Continued use = acceptance of new terms.
10. Contact Us
📬 Questions? Reach our Legal Team:
- Email: 1083@88.com
- Address: Goji.Red Co., Ltd., Guangcai Village, Hongsibu, Ningxia, 751900, China
Thanks for choosing Goji.Red! These terms protect both you and us, ensuring a trustworthy shopping experience.